Tech Talk Corner

Well here we are. I finialy have my computer back. Two weeks ago I sent my PC in to the Geek Squad and I was able to get it back late Monday night. As promised here is my in depth review of my experience.

Well during my 2 weeks with no computer I decided to buy some video games and just play them all day long, and when I was not playing video games I was checking my e-mail or tweeting on just 256mb of RAM which was rather depressing. So on the Saturday I was supposed to get my computer I felt like someone kicked me in the gut. When I got to the store the guy went back to get my computer but I saw him talk at some guy and force him to give a diagnostic on my computer (well that’s what it looked like). When he got back after 10 minutes he said it was a hard drive problem would be another 4-5 days! HELLO WAKE UP CALL. I gave my computer to you guys 2 weeks ago and paid 200 dollars for a diagnostic + repair and another 200 dollars for a install of Windows 7 (which you forced down my through because you would not upgrade from a lightly scratched Vista restore disk). And all you can give me is a problem and another date ! Well I then went home extreamly upset. Then I got a e-mail at 1 AM the next day saying it was done. I had mixed reactions. Why did you not have it done by the date you said? But I also thought “Wow 1AM these guys are dedicated” I was then able to pick it up on Monday night (Law in north New Jersey says stores can’t be open Sunday, weird huh?) with out a hitch.

Well I think they did a ok job. They fulfilled their services but they did overcharge and their services took longer then they had promised. In all if you have a computer problem only go to the Geek Squad as a last resort.